The Art of Questioning - ENG Mixte : présentiel / à distance

Pedagogical objectives

• Understand the purpose of questions 
• Learn to listen properly 
• Handle different types of questions skilfully 
• Construct a questioning strategy 
• Adopt a support stance 
• Increase your legitimacy as a coach

Description / Content

Stage 1: The purpose of questions

• Attentiveness: 3 approaches to listening properly
• What are the different listening attitudes and their consequences? 
• Degrees of attentiveness
• What is meant by listening properly?

      Workshop: “Baggage and Balloons”

Stage 2: How to ask questions? 

• Examples of bias that prevent good questioning
• What are the tools of active listening?
• The different types of questions
• The seven qualities of questions

Workshop: Reformulation, open questions, rebounding to encourage the other person to speak.

Stage 3: How to construct a questioning strategy? 

• Levels of information
• The 3 types of interview
• The interview guide

Workshop: constructing a semi-guiding interview + role-play

Stage 4: How to develop an accompanying stance? 

• Adopt the position of coach
• What is a powerful question?
• Dilts' levels of logic
• The 7 key questions for coaching

Workshop: role-play

• Listen without giving an opinion
• Encourage the other person to speak
• Ask questions to gain in legitimacy
• Prepare a questioning plan
• Ask questions in order to inform

Educational resources and supports

• Slide show PPT​
• Check list
• Videos
• Pedagogical Support
• Exercices

Educational format

On site : 1 day – 7 hours

Remote : 2 x 3,5 hours workshops via Teams, GoogleMeet…​ (collective – individual mix)

Possibility of organization on-measure, according to the objectives set or logistical requirements

Evaluation and monitoring methods

• Self-positioning of participants on a digital platform shared with the trainer (beginning and end of training)
• Evaluation acquired by the trainer after training
• Individual on-demand follow-up coaching
• Impact questionnaire sent to sponsor three months after training
• Post-training assessment one or two months after the course

Feel free to contact us on +33 1 47 66 25 20

M&A-SoftSkills Factory

Sur demande à notre chargée de formation par téléphone ou mail (délai d'accès et de réalisation).

Nos tarifs sont communiqués sur devis.