Practicing constructive feedback - ENG Mixed: In person / distance learning

Target

All managers wishing to support and enhance the performance of their staff. All staff wishing to provide feedback to their peers with a view to improving collective performance.

Pedagogical objectives

• Being aware of the positive effects of feedback on performance
• Giving feedback with the conscious aim of developing the recipient
• Daring to give constructive critical feedback
• Receiving and requesting feedback

Description / Content

Stage 1: Why give feedback regularly?

• What is development feedback?
• Strokes or signs of recognition
• What are the barriers to giving regular feedback?
• What are the consequences of feedback on motivation and performance?

Discussion - Metaplan;

Stage 2: Giving constructive feedback

• What are the different types of feedback?
• The 4 stages of constructive feedback.
• Perfection game: how to draw attention to the glass half full?

Situations and role plays;

Stage 3: Assessing performance in the right way

• Why give feedback as you go along?
• How to give critical feedback assertively

Situations and role plays

Stage 4: Receiving and asking for feedback

• Accepting criticism (positive or negative)
• Receiving and expressing emotions
• Listening to feedback actively to develop joint actions
• What are the characteristics of quality feedback

Situations and role plays

• Constructively discussing a requested
• Respecting the 4 stages of constructive feedback
• Seeking feedback from peers and managers
• Practicing positive feed back

Educational resources and supports

• Slide show PPT​
• Pedagogical Support

Educational format

On site : half day or day

Remote : 2 x 3,5 hours workshops viaTeams, GoogleMeet…​

Individual coachings if needed

Evaluation and monitoring methods

• Self-positioning by participants on a digital platform shared with the trainer (at the beginning and end of the course)
• Assessment by the trainer at the end of the course
• On-the-spot assessment immediately after the course
• REX - One-hour practice-sharing workshops one or two months after the initial training course
• Post-training assessment one or two months after the course
• Performance questionnaire sent to the customer three months after the course

Feel free to contact us on +33 1 47 66 25 20

M&A-SoftSkills Factory

Sur demande à notre chargée de formation par téléphone ou mail (délai d'accès et de réalisation).

Nos tarifs sont communiqués sur devis.