Practicing constructive feedback - ENG Mixte : présentiel / à distance
Dernière mise à jour : 08/04/2024
Public visé
Target
All managers wishing to support and enhance the performance of their staff. All staff wishing to provide feedback to their peers with a view to improving collective performance.
Objectifs de la formation
Pedagogical objectives
- Being aware of the positive effects of feedback on performance
- Giving feedback with the conscious aim of developing the recipient
- Daring to give constructive critical feedback
- Receiving and requesting feedback
Description
Description / Content
Stage 1: Why give feedback regularly?
- What is development feedback?
- Strokes or signs of recognition
- What are the barriers to giving regular feedback?
- What are the consequences of feedback on motivation and performance?
Discussion - Metaplan;
Stage 2: Giving constructive feedback
- What are the different types of feedback?
- The 4 stages of constructive feedback.
- Perfection game: how to draw attention to the glass half full?
Situations and role plays;
Stage 3: Assessing performance in the right way
- Why give feedback as you go along?
- How to give critical feedback assertively
Situations and role plays
Stage 4: Receiving and asking for feedback
- Accepting criticism (positive or negative)
- Receiving and expressing emotions
- Listening to feedback actively to develop joint actions
- What are the characteristics of quality feedback
Situations and role plays
Compétences acquises à l'issue de la formation
- Constructively discussing a requested
- Respecting the 4 stages of constructive feedback
- Seeking feedback from peers and managers
- Practicing positive feed back
Moyens et supports pédagogiques
Educational resources and supports
- Slide show PPT
- Pedagogical Support
Modalités pédagogiques
Educational format
On site : 1 or 2 days
Remote : 4 x 3,5 hours workshops viaTeams, GoogleMeet…
Individual coachings if needed
Modalités d'évaluation et de suivi
Evaluation and monitoring methods
- Self-positioning by participants on a digital platform shared with the trainer (at the beginning and end of the course)
- Assessment by the trainer at the end of the course
- On-the-spot assessment immediately after the course
- REX - One-hour practice-sharing workshops one or two months after the initial training course
- Post-training assessment one or two months after the course
- Performance questionnaire sent to the customer three months after the course
Informations sur l'accessibilité
Feel free to contact us on +33 1 47 66 25 20